The AAAT Process
Here's exactly how it works
From your instant quote to your car in the driveway, every step is transparent. Below you'll see the real emails we send and who gets notified along the way. You pay $0 up front; your card is only charged after we dispatch a vetted carrier.
Step 1
Get an instant quote
You start on our quote form. Enter the pickup and delivery locations, the vehicle, whether you want open or enclosed transport, and the first date the car is available. We instantly calculate a real market price, then email it to you so you have it in writing.
Step 2
Confirm your booking
When you're ready, you click "Complete my booking" in the quote email (or finish right on the site). That brings you back to your quote with the price locked in, where you add vehicle details, pickup and delivery contacts, and securely save a card.
- 1Confirm details. Vehicle info, pickup contact, delivery contact, and your preferred dates.
- 2Save a card securely. Card details are captured through Stripe. Nothing is charged today.
- 3Book. Your card is only charged once we assign a qualified carrier and dispatch your vehicle.
Step 3
Order placed
The moment your booking is placed, your order is created and you get an order confirmation email with your order number, all the details on file, payment terms, and helpful resources to protect yourself at pickup and delivery.
Step 4
Carrier dispatched
Our dispatch team matches your order with a carrier that's been vetted through our VS3 protocol. Once a carrier is assigned, we send a dispatch notification with the carrier and truck details, pickup instructions, and a verification link so you only release your car to the authorized driver.
Who gets notified at dispatch
The dispatch email goes to you and to any pickup and delivery contacts you provided (if they have an email on file). The assigned driver gets a text message with the pickup pass and load details so they can coordinate the meet-up. Everyone can turn these notifications on or off from the tracking page.
Step 5
Vehicle picked up
At pickup, the driver shows a dynamic QR pickup pass on their phone. You (or your pickup contact) scan it from your tracking link to confirm you're handing the car to the authorized driver, then photograph the vehicle from every angle before loading.
- • Scan the driver's QR pickup pass to verify them.
- • Take photos and video of all sides, roof, wheels, interior, and odometer.
- • Don't sign the bill of lading until the condition report matches your photos.
Once the car is loaded, we send a "picked up" email, with your pickup photos and videos attached, plus instructions for receiving the vehicle at delivery.
Step 6
Track anytime
Anytime during transit you can check your order. Enter your email and we send a secure tracking link, no password needed. The tracking page shows live status, the carrier's contact info, driver location on a map, and lets you manage which notifications you receive.
Step 7
Delivered
The driver contacts your delivery contact to arrange the exact time and place. Before signing anything, inspect the car in good lighting, take fresh photos and video, and compare against your pickup photos. If everything looks right, you accept delivery, and we send a final delivery confirmation.
Move your car with the best.
Since 1964, All America Auto Transport has been moving cars quickly, safely, and reliably, and always at the best price.
1-800-CAR-SHIP (1-800-227-7447) • No charge until dispatch • 60+ years trusted