What happens if your car is damaged during shipment?

While professional auto transport companies take every precaution to protect your vehicle, damage can occasionally occur. Understanding the process and your rights is important.

Pre-Shipment Inspection

Before your vehicle is loaded, both you and the driver should complete a thorough inspection and document any existing damage. This protects both parties.

Insurance Coverage

All professional carriers carry insurance to cover damage that occurs during transport. The level of coverage varies, so it's important to understand your carrier's policy.

Filing a Claim

If damage occurs, document it immediately with photos and notes. Contact the carrier and your transport company right away to begin the claims process.

Prevention

Choose a reputable carrier, ensure proper insurance coverage, and complete thorough inspections to minimize the risk of damage and ensure proper resolution if issues occur.